What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2 - 3 Months production time for your order to ship out for handmade items, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at ASKVINTAGEVIBES@GMAIL.COM.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.


Our bags, clothing and footwear at Vintage Vibes are listed as "UA" UA stands for unauthorized authentic. Unauthorized authentic means that they were made in the same place as and with the same materials as the original product, but were sold by someone else. Major companies do not stick to one factory to produce their products. instead they assign a certain number (ie. 10,000) per model for each factory to produce. 
These factories do not always produce the assigned amount, they sometimes produce 5X the amount of product they were originally assigned. The reason for this is because they need extra products to replace rejects after they fail to pass the quality inspection. What happens after the company receives their assigned number of items is that they move production to another factory to produce the same items. Now what gets left behind at the factory are the extra shoes, bags, and clothing to retailers like us these are the products that we sell or are used to make our sets. These items were never seen by quality control from the brand directly but are inspected before being sold to you! 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at ASKVINTAGEVIBES@GMAIL.COM. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to ASKVINTAGEVIBES@GMAIL.COM and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.